Appvolusi Sdn Bhd (“Resitku”) provides this Privacy Policy to inform you of our policies and procedures regarding the collection, use and disclosure of Personally Identifiable Information that we may obtain through the use of Appvolusi products such as Resitku Online Platform (“Software”), applications such as Resitku Apps (“Applications”), and access to www.resitku.com, referred to as (“Site”). The use of information provided through our Platform is limited to the purpose of providing you the service for which the customer has engaged Resitku. By using our Site and Application you acknowledge that you have reviewed and agree to the terms of this Privacy Policy. If you have questions or concerns regarding this Privacy Policy, please contact us at [email protected]
This Privacy Policy may be updated from time to time to reflect new technologies, your needs, and business developments. You are advised to consult this Privacy Policy regularly for any changes.
Personally Identifiable Information
We define personally identifiable information (or “PII”) as “information that can be used to uniquely identify, contact, or locate a single person or can be used with other sources to uniquely identify a single individual.” e. g. name, address, identification card number, e-mail address etc. This is the common industry definition used by most Internet companies. Information that is collected by various Internet companies, but which does not qualify as PII is called “non-PII.”
Certain Non-Personally Identifiable Information would be considered a part of your Personally Identifiable Information if it were combined with other identifiers (for example, combining your zip code with your street address) in a way that enables you to be identified. However, the same pieces of information are considered Non-Personally Identifiable Information when they are taken alone or combined only with other Non-Personally Identifiable Information (for example, your viewing preferences).
Information Collection and Use
Our primary goals in collecting information are to provide and improve your relationship with Resitku, including communication features and capabilities, to administer your account, and to enable users to enjoy and easily navigate the Site, Applications and Services. Do not submit any personal information if you are less than 18 years of age.
What We Collect:
• Personal Information for registration and access such as your name, company, address, email address, phone number, title that you provide directly when you register on our Applications or Site, make an online request or inquiry on our Site.
• Personal Information for registration and access to Applications and Software such as your name, company, address, email address, phone number, title that you provide directly so that we contact you or identify you and administer your account.
• Personal Information that you provide in registering or participating in Resitku training, events, user groups, conferences, and online job applications.
• Personal Information during use of the Applications such as activity, usage of features, and when you have update profile (ie press update to “update”).
• Collected Information while accessing the Site including through the use of “cookies” or other similar technologies as described below, such as IP addresses, web browser and operating system information, date and time of Site visits, and the web pages your internet browser visits our Site; click-through information related to Resitku emails and related marketing activities; and aggregate, non-Personal Information such as the number of clicks per week to our Site.
Why We Collect Your Information and How We Use It
We may use your Personally Identifiable Information for the following purposes:
Administering your requests, communicating with you, supporting our efforts to keep our products and integrations safe and secure, protecting Resitku ’s or Users content rights or property, performing marketing activities directly or through a business partner, and for internal operations such as troubleshooting, data analysis, testing, research, and product development.
If the ownership of our business changes, we may transfer your information to the new ownership, which will be required to honour the commitments we have made in this Privacy Policy.
Tracking Technologies
As is the case with most Sites, we gather certain information automatically which is then stored in log files. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickthrough data. We may combine this automatically collected log information with other information we collect about you for the purposes of improving our products, marketing, analytics and/or Site functionality.
Resitku and our third-party partners such as services providers use technologies such as cookies and web beacons. By using our Site, you accept the use of these tracking technologies. Cookies are small text files that web servers typically send to users’ computer when they visit a website. Cookies can be used on mobile applications as well. Cookies can be read or edited when the user loads a website or advertisement from the domain that wrote the cookie in the first place. Cookies are used by companies to collect and send information about a user’s visit – for example, number of visits to the application, average time spent, pages viewed, navigation history through the website, and other statistics. This information can be used to improve a user’s online experience by saving passwords or allowing companies to track and improve website loading times, for instance. Cookies can also be used to track a user’s browsing or online purchasing habits and to target advertisements to specific users. Cookies cannot be used to access any other data on a user’s mobile device, to personally identify them, or to act like malware or a virus. Users who prefer not to accept cookies on the web can set their Internet browser to notify them when they receive a cookie or to prevent cookies from being placed on their hard drive. You can read more about cookies at http://www.allaboutcookies.org/cookies/.
Web beacons are a clear graphic image of 1×1 pixel that is delivered through a web browser usually as part of a webpage request or an email. Web beacons operate as a tag that records an end user’s interaction with a web site or email.
Permissible Use
While you are allowing us to use the information that we receive about you, you always own all of your information. Your trust is important to us, which is why we don’t share information we receive about you with others unless we have:
• received your permission;
• given you notice, such as by telling you about it in this policy; or
• removed your name or any other personally identifying information from it.
Third Party Services That You Access
Of course, for information others share about you, they control how it is shared. Please note that third-party sites and applications that you access may use cookies and track your information as well. When using third party services, we suggest you familiarize yourself with their privacy policies and terms and conditions.
Other We may make your personally identifiable information available to other companies, applications or people. For example, we may share:
• Information you allow us to share when you register with us, or through a subsequent affirmative election.
• Information used when and if we hire or partner with third parties to provide specialized services on our behalf, such as credit card processing, data processing, customer/support services and other products or services that we choose to make available to our Users.
• We may share your information with a third party when we jointly offer a service or a feature with that third party, such as connectivity with other websites or applications.
• We may share your information in order to (i) protect or defend the legal rights or property of Resitku, our business partners, employees, agents and contractors (including enforcement of our agreements); (ii) protect the safety and security of Resitku users or members of the public including acting in urgent circumstances; (iii) protect against fraud or risk management purposes; or (iv) comply with the law or legal process.
• We may de-identify personally identifiable information and share it in a de-identified or aggregated form with third parties, advertisers and/or business partners in order to analyze and improve performance of our Platform, Application, and/or Site. The use and disclosure of such information is not subject to any restrictions under this Privacy Policy.
Notifications and Other Messages
If we make changes to this Privacy Policy, we will notify you by publication here. If the changes are material, we will provide you additional, prominent notice as appropriate under the circumstances.
Aggregate and Non-Personally Identifiable Information
We may share aggregated information that does not include Personally Identifiable Information and we may otherwise disclose Non-Personally Identifiable Information and Log Data with third parties for industry analysis, demographic profiling and other purposes. Any aggregated information shared in these contexts will not contain your Personally Identifiable Information.
Service Providers
We may employ third party companies and individuals to facilitate the Platform and Application available therein, to provide our products on our behalf (“Service Providers”). The types of Service Providers we use may include website and application maintenance, hosting, database management, data analytics and administration. These third parties may have access to your Personally Identifiable Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Compliance with Laws and Law Enforcement
Resitku cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of Resitku or a third party, to protect the safety of the public or any person, or to prevent or stop any activity we may consider to be, or to pose a risk of being, illegal, unethical, inappropriate or legally actionable. We reserve the right to do any of the foregoing.
Security
Resitku is very concerned with safeguarding your information. We use our best commercial efforts to employ limited data security measures, such as encryption, on some but not all systems. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while Resitku strives to use commercially acceptable means to protect your Personally Identifiable Information, Resitku cannot guarantee its absolute security. Do not provide your Personally Identifiable Information if you are concerned with its disclosure. We do our best to keep your information secure. We try to keep Resitku products bug-free and safe, but do not make guarantees about our products.
We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored “personal data” (as defined in applicable state statutes on security breach notification) to you via e-mail in the most expedient time possible and without unreasonable delay, insofar as consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.
Access to Information
If your personal information changes you may email us to have it [corrected, updated, amended or removed] at [email protected]. We will respond to your request within a reasonable time. We will retain your information
for as long as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
International Transfer
Your information may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to transfer of data across servers located in various states and countries.
Contacting Resitku
If you have any questions about the Privacy Policy, please contact Resitku at [email protected]
Personal Data Protection Act 2010 Notice
Collection, Recording, Storage and Retention of Personal Information
The Personal Data Protection Act 2010 (“the Act”) is an Act that is passed by the Malaysian government to regulate the processing of personal data in a commercial transaction. To comply with the Act, Appvolusi Sdn Bhd (“we” or “us” or “our”) are required to manage the personal data that we collect from you.
The purposes for which your personal data may be used are, but not limited to: –
• Internal record keeping
• To provide services to you
• To improve our products and services
• To customize this chatbot according to your interests
• To assess your application
• To conduct internal activities
• To send you festive messages, promotional message and special offers based on your privacy preferences
• To better understand your needs as our customer
• For security and fraud prevention purposes
• For the purposes of statistical analysis of data
• For profiling your preferences
• For finance and marketing activities
• For the purposes of our corporate governance
• For the purposes of our corporate exercises
• To send you event invitations based on selective events
• For the purposes of complying with the Companies Act 2016
• For the purposes of inclusion in media engagements and / or any relevant or related events
• For the purposes of us preparing guest invitations, registration and / or sign-ups for our events
• For the purposes of printed and on-line publications
(Collectively, “the Purposes”)
Your personal data will be collected from various on-line forms available during your visits to Resitku’s website and Resitku’s Mobile Application, existing guest lists, business cards, guest books and / or any events organised by us and / or any of the Group (as hereinafter defined).
You may be required to supply us with your name, company’s name, address, telephone numbers, fax numbers and email address.
If you fail to supply us with such personal data, we may not be able to process and/or disclose your personal data for any of the above Purposes.
Please be informed that your personal data may be disclosed, disseminated and/or transferred to companies within the NWACORP Group (including the holding company, subsidiaries, associated, related and affiliated companies as well as their subsidiaries, associated and affiliated companies, both local and international), whether present or future (collectively, “the Group”) or to any third party organizations or persons for the purpose of fulfilling our obligations to you in respect of the Purposes and all such other purposes that are related to the Purposes and also in providing integrated services, maintaining and storing records.
To this end, we are committed in ensuring the confidentiality, protection, security and accuracy of your personal data made available to us. It is your obligation to ensure that all personal data submitted to us and retained by us are accurate, not misleading, updated and complete in all aspects. For the avoidance of doubt, we and/or the Group and/or its employees or authorized officers or agents will not be responsible for any personal data submitted by you to us that is inaccurate, misleading, incomplete and not updated.
Further, we may request your assistance to procure the consent of third parties whose personal data is made available by you to us and you hereby agree to use your best endeavours to do so.
You may at any time after the submission of your personal data to us, submit your request for access to your personal data by submitting such request to us at the address stated below in the event:
1. you require access to and/or wish to make corrections to your personal data subject to compliance of such request for access or correction not being refused under the provisions of the Act and/or existing laws;
2. you wish to enquire about your personal data; and
3. you are no longer agreeable to us retaining, holding or storing your personal data. However, please note that this may result in us not being able to properly perform or discharge our obligations to you.
Personal Data Protection Office
APPVOLUSI SDN BHD
B-1-37, Jalan Prima Saujana 2/1A
43000 Kajang, Selangor
[email protected]
Any personal data retained by us shall be destroyed and/or deleted from our records and system in accordance with our retention policy in the event such data is no longer required for the said Purposes.
We trust that you will consent to the processing of your personal data and that you declare that you have read, understood and accepted the statements and terms herein.